ITSM Courses and Exams

When it comes to obtaining new qualifications in the IT service management field, it’s important to take time to choose a good training provider.

Owning to the fact that there is a lot of government funding available to training providers, there are unfortunately a lot of incompetent providers in operation. Even those funding their own training need to be wary of rogue providers. So, with that in mind, here are some tips for choosing the best IT service management training provider.

1. Is the course accredited? If so, through which bodies?
When completing any sort of training, you ideally want to obtain an accredited qualification at the end of the course, especially if you have paid for the training out of your own pocket.

it training providers

This means you need to find out if a course you are looking at is accredited and who the regulating bodies are. Will your qualification be recognised nationally? How about globally? Many working in the IT field seek out opportunities overseas, so all training you undertake should at least be recognised in the international marketplace.

2. Is the course residential? If so, what costs are covered by the provider?
If you are attending a residential course, you need to find out exactly what is and is not covered. The course might be free or your employer might have paid for you to attend, but you need to find out what additional costs you might have to cover. Some of the worst providers charge attendees for basic amenities, such as drinking water. Yes! There really are some training providers that are that bad in the US, that’s why you need to do your research beforehand.

3. What happens if you fail the course? Can you get a refund?
If you fail the course, are you allowed to access further training or is that it? What if you miss a session, will you be fined by the training provider. These are all questions you need to ask. Also, find out what the refund policy is.

it courses4. Is distance/online learning an option?
Some of the best IT training providers offers students the option of completing some parts of the course via the internet. This can be useful for those that live in more rural areas of the country and can’t afford to travel to city locations every day.

As touched on at the beginning of this article, IT service management training is big business in the US, which means choosing the right provider is key.

Fortunately, there are lots of great training provider reviews websites where you can find out how different providers compare and read about the real life experiences of people that have previously used a provider’s services.

Remember, qualifications aren’t everything in the IT field. On the job experience is often much more valuable, so don’t think you have to complete every new qualification to hit the marketplace. Your time could be better spent building connections in the industry and seeking out more lucrative employment opportunities overseas. Perhaps you could even consider doing freelance consulting work for upcoming IT service managers.